Help zone

Disclaimer

Product information, articles, and editorials provided on European Nature Inc. and its affiliated web sites are not to be taken as professional or medical advice. We're not licenced health care providers and we never give personal medical advice for obvious legal, medical and ethical reasons. Nutritional information about each product is taken from the labels on our products. European Nature Inc. is not responsible for any statements or claims that consumers make about our products.

I. General Information

Your privacy is important to European Nature Inc. We understand that health is a very personal, private subject, and we want you to feel as comfortable as possible visiting our web site and using our products. Perhaps you are visiting our web site to learn about health for yourself or on behalf of someone else. This Privacy Policy will tell you what information we collect about you and about your use of our website. It will explain how we protect that information and what choices you have about how it is used. Read this Privacy Policy so that you will understand our commitment to you and your privacy. By using the web-sites of European Nature Inc., you agree to the terms of this Privacy Policy.

II. Personal Information

Our sites' registration forms require users to give us personal information that may include: (i) first and last name; (ii) billing address; (iii) shipping address; (iv) other shipping addresses; (v) email address; (vi) phone number; (vii) credit card number; and (viii) items purchased. We use the customer(s) personal information from the registration and (or) order forms to send the user information about our company, promotional material, product and discount information. The customer(s) contact information is also used to contact the visitor when necessary. Customers may opt-out of receiving future mailings by replying with the word "UNSUBSCRIBE" in the subject line of the email.

III. Cookies

We also collect anonymous, non-personal information about your use of our site through the use of "Cookies." A cookie is information that a Web site puts on your hard disk so that it can remember something about you at a later time. (More technically, it is information for future use that is stored by the server on the client side of a client/server communication.) Typically, a cookie records your preferences when using a particular site. Using the Web's Hypertext Transfer Protocol (HTTP), each request for a Web page is independent of all other requests. For this reason, the Web page server has no memory of what pages it has sent to a user previously or anything about your previous visits. A cookie is a mechanism that allows the server to store its own information about a user on the user's own computer. You can view the cookies that have been stored on your hard disk (although the content stored in each cookie may not make much sense to you). The location of the cookies depends on the browser. Internet Explorer stores each cookie as a separate file under a Windows subdirectory. Netscape stores all cookies in a single cookies.txt file. Opera stores them in a single cookies.dat file.

Your browser software can be set to reject all cookies. Most browsers offer instructions on how to reset the browser to reject cookies in the "Help" section of the toolbar. If you reject our cookie, certain functions and conveniences of our site may not work properly. You do not have to accept our cookie in order to productively use our site. While it may be possible to link non-personal cookie information to Personal Information collected in other ways, we want you to know that if you accept our cookie we will not, without your consent, link the cookie information we collect to Personal Information you provide to us on our site.

Sponsors or advertisers on our sites may also use their own cookies when you click on their advertisement or link to their site or service. Some advertisers use companies other than ours to serve their ads and these companies may also collect non-personal information through the use of cookies on their website. We do not control these third parties' use of Cookies, or how they manage the non-personal information they gather through them. You should review the privacy policy of other sites you visit or link to from our site to understand how these other sites use cookies and how they use the information they collect through the use of cookies on their own sites.

IV. Use of Personal Information

Your name, shipping and billing addresses, and credit card number(s) are used in order to provide you with the goods that you purchase from us on the Web site. We use your email address to provide you with information about your order, and may occasionally send out emails such as newsletters. Your phone number may be used in the event that our customer service representatives need to contact you about an order that was placed or to offer you any specials or promotions that might be taking place.

V. Credit Card Security

European Nature Inc. recognizes the importance of secure on-line transactions, and we safeguard the privacy of information provided to us through on-line forms. For consumer requests submitted to us on-line, we use programs that encrypt the data (we use the highest secure technology that secures banks' web sites) you provide on the order form before transmission to European Nature Inc. The data is decrypted only upon receipt by European Nature Inc.

Taking the following precautions below will lower the chances of interception of your credit card number.

Shop on-line with sites equipped with Secure Sockets Layer (SSL) technology. SSL prevents unauthorized people from intercepting your data.

Use a browser, such as Internet Explorer or Netscape Navigator, that supports SSL. These browsers show a symbol in the status bar, such as a key or lock, when you are on a site that uses SSL.

European Nature Inc. cooperates with law enforcement agencies in identifying people who use our services for illegal activities, and may disclose Personal Information or any other information to meet any law, regulation subpoena, or government request. European Nature Inc. also reserves the right to report to law enforcement agencies any activities we reasonably believe in our sole discretion to be unlawful.

VI. Collecting Information From Children

We are committed to protecting the privacy of children. This website is not designed or intended to attract children under the age of 13. We do not knowingly collect Personal Information from any person under the age of 13.

VII. Miscellaneous